### Questions vs stories fit - TBD ##### Failure, Solve customer problems, Short term vs long term tradeoffs 1. Warranty purchase experience was slow and caused poor CSAT and conversions 2. Large order purchases for B2B customers ##### Leadership, Pivoting 1. Increase sales efficiency via repeat purchase alerts 2. Intel CPU spec change causing product change. Rescheduling validation tests to avoid launch delays. ##### Solving complex technical problems, going above and beyond 1. Automated deployments and A/B tests as a product - won hackathon for the idea in 2023 2. Increase sales efficiency via repeat purchase alerts 3. Intel CPU spec change causing technical change and new technical tradeoffs ##### Disagreement with manager, Aligning execs/leaders 1. Disagreement on launching API rate limiting 2. Disagreement with CEO on partner referral strategy - quantity vs quality ##### Disagreement with dev team 1. Disagreement on building defect debug tool 2. Disagreement on building ##### Saying no to customer, Disagreement with customer, sales team 1. Repeat purchase alert prioritized over another feature request ##### Quick prioritization 1. Composite config - Align trade-offs to decide architecture to launch with partial tech debt option so that we can launch sooner 2. ### Summary Table - TBD | | Dell eCom | Dell Precision | Porter | | ---------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ---------------------------------------------------------------------------------------------------- | ----------------------------------------- | | Leadership, drive, impact, influence | 1. Repeat purchase alert | 1. Pivot due to Intel CPU spec change
2. Improve NPS by changing default boot drive | 1. Loyalty product as modular product | | Teamwork (what makes a team successful) | 1. Repeat purchase alert to improve sales efficiency
2. CSAT sales quote experience | 1. Pivot due to Intel CPU spec change
2. Offer manager with conservative views | | | Challenges, risks, wins | 1. Large order capability
2. CSAT sales quote experience | 1. Intel CPU spec change
2. Buggy CPU launch with calculated risk
3. Dynamic boot sequence | | | Prioritization,
Tradeoffs, short/long term gains,
Conflict with someone,
Saying no to customer | 1. Prioritized self-serve warranty over another feature
(custom packaging for SB customers in EMEA)
2. Large order transactions over single-click buy capability. | 1. Prioritized CPU spec change over perf sales training
2. Conflict on research techniques | | | Conflict with someone | 1. API rate limiting dev priority not aligned with engineering manager
2. Disagreement with dev team on building a defect debug tool
3. Saying no to internal customer on conflicting capability?? | 1. Using customer driven research techniques | 1. Partner referral - quality vs quantity | | Failure to meet deadline, Mistake | 1. API Rate Limiting - initial release caused slowness on read-only client
2. Large order commitment to business with aggressive timeline partially met | | 1. Incorrect driver penalty logic |