##### FB live Product streams live videos where creators can engage with viewers and engage with them real time to discuss a topic or share their perspective, create art ##### Goal Drive Facebook engagement and community feeling by bringing viewers and content creators closer in live-streaming video format ##### Metrics User journey for viewers of FB Live Sign up - N/A as we will assume user is already signed up on FB Discover FB Live - New users coming to FB Live from Live Previews - % of users who saw "Live" and tapped "Join" >>> Engage and activate - No. of WAU Users joining a live session for more than 1min - Median watch time (excluding extremes) - Avg comment, reaction count per Live viewers Retention - re-engage with FB live - D7, D30 viewer retention of Live - **WAU re-joining 1+ live sessions in next 30 days >> NSM** - % of users subscribing to creator post-Live session Satisfaction - Overall sentiment in reaction and comments for live - CSAT on FB Live Monetization - Uplift in ads rev per user for FB Live users compared to avg rev per user Platform aspects Moderation - Count of reported FB Live sessions per week - Delta between avg sentiment score on FB Live comments vs overall on FB Performance - Error rate in joining sessions - Latency - A/V sync gap